Guest FAQ: Urban Ring Hotel Ljubljana
Urban Ring Hotel at a glance
Urban Ring Hotel is a hotel in Ljubljana at Dolenjska cesta 242c, in the Rudnik district, by the southern Ljubljana ring road and next to the Supernova Ljubljana Rudnik shopping centre. Across the road lies the nature of Golovec with the Golovec Trails MTB trails. Guests can count on parking at the hotel, a reception open 24 hours a day, breakfast included in the room rate and free Wi-Fi.
This page collects answers to the questions guests ask most often about parking, location, check-in and check-out, rooms, breakfast, booking, transport and day trips. Last updated: November 2026.
- Address: Dolenjska cesta 242c, 1000 Ljubljana (Rudnik)
- Check-in: after 15:00
- Check-out: by 11:00
- Reception: open 24 hours a day
- Parking: in front of the hotel
- Breakfast: every day from 7:00 to 10:00, included in the room rate
- Wi-Fi: free
- Contact: +386 51 44 77 33, info@urbanring.si
Quick navigation: Parking | Location | Check-in and check-out | Rooms | Breakfast | Booking | Transport and trips | Work and events | Sustainability
Parking and arriving by car
Does Urban Ring Hotel have parking?
Yes. Guests of Urban Ring Hotel can use the parking lot in front of the hotel. You do not need to leave your car in paid garages in the centre of Ljubljana, where the old town is largely closed to traffic. For parking conditions, or if you are arriving with more than one vehicle, please contact us before arrival on +386 51 44 77 33.
Where is the hotel and how do I get there by car?
Urban Ring Hotel is located at Dolenjska cesta 242c, 1000 Ljubljana, in the Rudnik district next to the southern Ljubljana ring road. Leave the ring road at the Ljubljana – Rudnik exit and enter Dolenjska cesta 242c in your navigation. The hotel is next to the shopping centre Supernova Ljubljana Rudnik.
Is the hotel a good choice for an overnight stop on the way to the coast or home?
Yes. The hotel is right by the ring road, has parking and a reception open 24 hours a day, so arriving late in the evening is easy. Breakfast is served from 7:00, so you can quickly continue towards the coast, Croatia or Austria in the morning.
Do I need a vignette to drive to the hotel?
A vignette is mandatory on Slovenian motorways and expressways. Buy it before entering the motorway, at petrol stations or online (DARS e-vignette). You can also reach the hotel on regular city roads, for example along Dolenjska cesta.
Is winter equipment compulsory in Slovenia?
Yes. From 15 November to 15 March, winter equipment is mandatory in winter conditions: winter tyres or snow chains in the boot. Mountain passes can be closed in winter, so check road conditions before setting out.
Is it easier to park at the hotel or in the centre of Ljubljana?
At the hotel. Ljubljana’s old town is mostly closed to private vehicles, and public garages in the centre are paid and fill up quickly at peak times. Leave your car in the parking lot at the hotel and travel to the centre by bus or taxi. More in our article Parking in Ljubljana: a hotel with on-site parking.
Location: by the ring road, next to Supernova, opposite Golovec
What is near Urban Ring Hotel?
Next to the hotel is the shopping centre Supernova Ljubljana Rudnik, and across the road begins the nature of Golovec with the Golovec Trails cycling park. The hotel stands by the southern Ljubljana ring road, so you have quick access to the motorway routes and a quiet surrounding at the same time.
Is there a shopping centre next to the hotel?
Yes. The Supernova Ljubljana Rudnik shopping centre is right next to the hotel, in the heart of the Rudnik industrial zone. According to the centre, it has a 4-level car park with about 1,800 parking spaces. Shops are within easy reach if you need supplies for the road or forgot something.
Is there nature nearby for walking, running and cycling?
Yes. Across the road begins Golovec, a green area of Ljubljana with the Golovec Trails cycling park. The trails are divided into three difficulty levels: blue (easier), red (demanding) and black (very demanding). More information at golovectrails.com.
What rules apply on the Golovec Trails?
The cycling park recommends that you ride only on open trails, leave no trace, ride within your abilities, give way to pedestrians on unmarked paths and not scare animals. Prepare your equipment and your route in advance.
Can I borrow a bike at the hotel?
Yes. Bike loan is free for all guests and works on a first come, first served basis. Ask at reception about borrowing or renting bikes and e-scooters. If you plan to ride the more demanding MTB trails on Golovec, also ask there whether the bikes are suitable.
Is the hotel in the centre of Ljubljana?
No. Urban Ring Hotel is in Rudnik, about 10 minutes by car from the centre of Ljubljana. That makes it quieter, with parking and direct access to the ring road, while a bus takes you to the centre. See the question on getting to the centre of Ljubljana for details.
Can I also cycle on the Ljubljana Marsh?
The hotel’s activities page mentions cycling on the Ljubljana Marsh (Ljubljansko barje), suitable for anyone with basic fitness and bikes that can handle poorer gravel roads. A helmet is recommended, and minors must ride accompanied by a parent or guardian. More on the Activities page.


Check-in, check-out and reception
What time is check-in at Urban Ring Hotel?
Check-in is possible after 15:00 on the day of arrival.
What time is check-out?
Check-out is by 11:00 on the day of departure.
Is reception open 24 hours?
Yes. Reception is open 24 hours a day, so you can arrive late in the evening or at night. Reception phone: +386 51 44 77 33.
Can I leave my luggage before check-in or after check-out?
Yes. Luggage storage is free for guests.
What do I need at check-in?
A valid ID document and the payment card you used to guarantee your booking. The hotel must inform the competent authorities of the guest’s identity within 24 hours of arrival, so we ask for a copy of your document at check-in. If you booked a non-refundable rate, have your payment confirmation at hand.
Can I extend or shorten my stay?
To extend your stay, contact reception. If an extension is possible, the additional nights are paid immediately. For a refundable booking you can shorten your stay if you notify the hotel before 11:00 on the previous day. For non-refundable bookings no refund is possible.
Rooms, amenities, children and pets
What rooms does Urban Ring Hotel offer?
The hotel offers modern rooms and studios. The Studio Standard measures 22 m² and has two single beds (90 × 200 cm), joined or separate, for 1 to 2 guests. The Studio Superior measures 27 m² and has a double bed, a kitchenette and a dining table. There is also a double room with an extra bed and a double room with a small kitchen. See the overview on the Rooms page.
How many rooms does the hotel have?
Urban Ring Hotel has 45 rooms.
What is in the rooms?
Rooms have a 42-inch TV, air conditioning, free Wi-Fi, a mini fridge and soundproof windows.
Are rooms with a kitchenette available?
Yes. The Studio Superior and the double room with a small kitchen have a kitchenette with a microwave, a hob and basic utensils, plus a dining table, which is handy for longer stays.
Is Wi-Fi free at the hotel?
Yes. Free high-speed internet (Wi-Fi) is available to all guests.
Do you offer better prices for longer stays?
Yes, we prepare a favourable price for longer stays. Contact us at info@urbanring.si or +386 51 44 77 33.
How much is an extra bed for a child?
Children up to 1.99 years stay free of charge in existing beds or a cot. For children aged 2 to 18 on an extra bed there is a supplement of €25 per night. A room normally has at most one extra bed or cot. All extra beds depend on availability and must be confirmed by the hotel in advance.
Are pets allowed at the hotel?
Yes, by prior arrangement and confirmation by the hotel, in selected rooms. The supplement is €30 per night. The owner is directly responsible for any damage or disturbance to other guests.
Is smoking allowed?
No. Smoking is strictly prohibited in all common areas, rooms, the restaurant and the halls. In case of violation the hotel charges a cleaning fee of €200.
Breakfast, restaurant and dining
Is breakfast included in the room rate?
Yes. A tasty breakfast is included in the price of the night.
When is breakfast served?
Breakfast is served every day from 7:00 to 10:00.
What does breakfast include?
We prepare a good, healthy continental breakfast: eggs to order, pancakes, homemade walnut potica, dried and fresh fruit, vegetables, nuts, seeds, cereals and jam, wholegrain bread, cold cuts and cheeses.
Does the hotel have a restaurant or bistro?
Yes. The hotel has a bistro and restaurant where we prepare fresh salads, pinsas and homemade desserts every day. Lunches, dinners and finger food for groups are served by prior arrangement. More on the Restaurant page.
Is dinner available at the hotel?
A self-service dinner is available on prior order for groups of more than 20 people. By arrangement we also prepare various snacks and finger food. For other options, ask at reception or write to sales@urbanring.si.
Booking, prices and payment
How do I book a room at Urban Ring Hotel?
You can book through the hotel’s website (booking system), by e-mail at info@urbanring.si or by phone on +386 51 44 77 33. Special and discounted offers are available only on the official website or through commercial partners of the hotel group.
Can I cancel my booking free of charge?
A refundable booking can be cancelled free of charge up to 3 days before the planned arrival date, by phone or e-mail. For later cancellations the hotel charges 100% of the booking value. A non-refundable booking cannot be changed or cancelled free of charge.
What happens if I do not show up?
In case of a no-show, the hotel charges 100% of the value of the entire booking and the remaining nights are cancelled.
Is the tourist tax included in the price?
No. The tourist tax is not included in the booking price and is paid directly at the hotel on the day of arrival.
Which payment cards do you accept?
We accept Visa, Maestro, Eurocard/Mastercard and Diners. We do not accept American Express, neither as a guarantee nor on arrival. A booking must be guaranteed with a valid payment card.
Do you accept group bookings?
Yes. A booking of more than 10 rooms counts as a group booking and may be subject to special prices and conditions. Send enquiries to sales@urbanring.si or call +386 70 533 000.
Where can I find the terms and conditions?
You will find all conditions for booking, cancellation, payment and stay in our terms and conditions.
Transport, Ljubljana centre and day trips
How do I get from the hotel to the centre of Ljubljana?
Easiest by bus: the Rudnik bus stop is a short walk from the hotel, with direct connections to the city centre, and the ride usually takes 15 to 20 minutes. By car or taxi it is about 10 minutes to the centre, but parking in the old town is limited.
Does the hotel offer airport transfers?
Yes, the hotel offers transfers to and from the airport. Arrange the transfer in advance with reception.
How far is Ljubljana Jože Pučnik Airport?
It is about 30 to 40 minutes by car from the hotel to Ljubljana Airport (Brnik), depending on traffic.
Which day trips can I make by car from the hotel?
Ljubljana lies in the centre of Slovenia, so in one day you can reach Bled (about 45 minutes), Postojna Cave and Predjama Castle (about 50 minutes), Škocjan Caves (about 1 hour), Lake Bohinj (about 1 hour), Piran and the Slovenian coast (about 1 hour 15 minutes) and the Soča Valley (about 1 hour 45 minutes). Times are approximate and measured from Ljubljana. More in our article Ljubljana by car: a complete guide to smart living and trips around Slovenia.
Where can I get information about sights and experiences?
Information about sights, experiences, gastronomy and customs is available at reception. Activity tips are also on the Activities page.
Work, offices and event halls
Is Urban Ring suitable for business guests?
Yes. Urban Ring is a hybrid of hotel and office: it combines accommodation, a restaurant and spaces for work and meetings under the motto Sleep · Eat · Work. It suits guests who need both a place to stay and a place to work in Ljubljana.
Can I rent an office or a meeting room?
Yes. We offer meeting space, offices for work and meeting rooms, and a business address is also available. Send enquiries to sales@urbanring.si or call +386 70 533 000. More on the Offices page.
Do you have halls for seminars and events?
Yes. We have halls for seminars, business breakfasts and product presentations. See the Halls page. For details and prices, contact sales@urbanring.si.
Sustainability and green information
Is Urban Ring Hotel committed to sustainability?
Yes. The hotel holds the Green Key eco-label, a leading standard of excellence in environmental responsibility and sustainable operation in tourism. We separate waste, reduce single-use plastic and paper, and change bed linen and towels at every change of guest or at the guest’s request.
Can I drink tap water?
Yes. Ljubljana has natural drinking water without prior treatment. Tap water is free and comes with no waste packaging.
Where can I find more about the hotel’s green measures?
You will find all tips and eco advice on the Green information for guests page.
Still have a question?
Call reception on +386 51 44 77 33 or write to info@urbanring.si. For groups, offices and halls: sales@urbanring.si, +386 70 533 000.
Urban Ring Hotel
Dolenjska cesta 242c, 1000 Ljubljana, Slovenia
